1. Decide your fleet policy   p1
2. Choose the right financial product   p10
3. Negotiate your lease wisely   p23
4. Choose the right services   p32
5. Understand cash allowances   p38
6. Operate your fleet effectively   p46
7. Manage residual value and maintenance risks   p75
8. Understand your Health and Safety obligations   p85
9. Get your administration right   p95
10. Appendix: further information   p108

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